Optimize the level of recovery based on analysis of trends and productivity of the credit portfolio.
Deep knowledge of the operation of credit and the different collection products. Strong analytical skills to carry out portfolio segmentations. Knowledge of the typical metrics of portfolio performance.
Knowledge of Risk Metrics and Collection of Consumer Credit Portfolios (Retail)
Analytical professional training, career completed; advanced knowledge of some programming language (R, Python, SAS, etc) and excel; good management of power point and office.
Define segmentations based on the level of risk to define treatments and differentiated recovery options.
Establish the allocation of accounts to manage between the different channels and seniority of delinquency
Monitoring the performance observed in the different channels to establish the best practices and / or areas of opportunity together with the Operation teams
Analysis of portfolio indicators to identify opportunities and / or concerns in the collection management
Design of experiments (champion-challenger tests) to ensure the continuous improvement of collection management
Orientation to results, Initiative and lifelong learning, Planning and organizational capacity, Critical and analytical thinking, Strategic thinking, Cooperation and teamwork